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Common Questions About Wallpapers
You can purchase wallpaper glue along with your order. Simply add the glue to your cart during checkout before completing your purchase. One purchase of glue is sufficient for the entire order. The glue comes in powder form and needs to be mixed with water. Instructions for mixing the glue will be included with your order. Alternatively, you can buy pre-mixed wallpaper glue for non-woven wallpapers at your local hardware store.
The cost of our wallpaper varies depending on the motif and material you choose. To get an exact price, simply select your preferred motif, fill in your wall dimensions, and choose the material. Our pricing is based on one square meter as the minimum cost.
Our wallpapers are printed on demand according to your wall's dimensions. Measure the widest part of your wall for width and the tallest part for height. Add 6-10 cm (2.5-4 inches) to these measurements for installation margin. Then, select your motif and add the measurements. In most cases, you may need to crop the image to fit the wall's proportions. If you plan to order wallpaper larger than 600 centimeters (240 inches) in width or 350 centimeters (140 inches) in height, we recommend contacting us before ordering to ensure the image quality is suitable for enlargement.
Adding a margin of error is necessary since not all walls are perfectly straight. When applying wallpaper to the wall, ensure the first strip aligns correctly, using a plumb line or spirit level. Also, make sure to have an equal amount of margin at the ceiling and floor when hanging the first strip. We recommend adding 6-10 cm (2.5-4 inches) to both height and width as a margin of error. For walls larger than 600 cm (240 inches) in width and 350 cm (140 inches) in height, we recommend a minimum of 10 cm (4 inches) for margin of error.
Our wallpaper is printed on panels that are 45 cm (17.72 inches) wide, matching the height you specify for your wall. We print the wallpaper in the width you order, which means that in most cases, the last panel is only partially printed. For instance, if you order 300 cm (118 inches) in width, the wallpaper will arrive in seven panels, with the last panel having 30 cm (12 inches) of printed motif, while the remaining 15 cm (6 inches) is unprinted, white wallpaper.
Your wallpaper will arrive in one or more rolls, ready for cutting along a dotted line. It is carefully packaged with tissue paper in a sturdy corrugated cardboard box. Assembly instructions are included. Box dimensions: 50x15x15 cm. For larger orders, please note that they will be sent in multiple boxes.
Both Premium Satin and Premium Matte wallpapers are printed on non-woven material. Premium Matte wallpaper has an additional protective laminate layer for a matte finish and added scratch resistance. You can use mild cleaning products on Premium Matte wallpaper. Read more about our wallpapers.
Peel and Stick Matte wallpaper is self-adhesive and requires no additional glue. Simply peel off the protective film from the back and apply it directly to the wall. Removal is also easy without residue. Read more about our wallpapers.
Absolutely! Click on your desired motif and find the "Order wallpaper sample" option. Samples are sent with trackable letter straight to your mailbox.
Yes, you can! To request samples with your own image, contact our customer service. Share your image, specify the preferred wallpaper material, wall size, and your address. The sample, a double A4 sheet, will be sent with trackable letter straight to your mailbox.
Consider your personal preferences in terms of patterns and colors. Think about the ambiance you want to create and the room's purpose. Practical factors like room size, angles, doors, and windows are crucial. Don't hesitate to make a statement with your wallpaper!
Ensure the surface is clean, dry, and even. For walls with significant color changes, priming is recommended. Avoid porous or absorbent surfaces like plastered walls and chipboard without priming. Do not apply wallpaper on rust-prone surfaces like sheet metal or aluminum.
Non-woven wallpaper is not only easy to install but also simple to take down. To get started, you'll need a bucket of lukewarm water, a cloth or sponge, and a wallpaper scraper. Begin by finding a seam and gently loosen the wallpaper from the wall. You should be able to peel off large sections of the top layer. If the wallpaper is stubborn, carefully score it with the scraper and then moisten it with the cloth. Wait a few minutes, then continue to peel or scrape the wallpaper away from the wall. The moisture will reactivate the adhesive, making it easier to remove. Once the wall is clear of wallpaper, easily wipe away any remaining adhesive residue with a damp cloth. If there were multiple layers of wallpaper on the wall, older wallpaper may also come off when you remove the non-woven wallpaper. If you're unsure, we recommend consulting a professional for guidance.
We don't recommend installing our wallpapers in wet rooms, outdoor areas, or high-humidity environments. If you're unsure about where to use our wallpapers, feel free to contact our customer service for guidance.
You can certainly install our wallpaper on the kitchen wall. For kitchen walls, we recommend our Premium Matte material, as it comes with a protective layer that allows you to wipe it clean with a damp cloth and mild cleaning products. If you plan to place the wallpaper above a sink, it's a good idea to install a backsplash in front of it, such as a glass panel. Ensure that the wallpaper adhesive has thoroughly dried before installing the glass. For the Premium Matte material, the adhesive drying time can be up to 14 days. We do not recommend placing wallpaper above the stove. If you're uncertain about which spaces our wallpapers can be used in, feel free to contact us for guidance.
Cleaning our wallpaper is a breeze. Simply use a soft, lightly dampened cloth to gently wipe away any dirt or stains. For our Premium Matte wallpapers, you can even use a mild detergent for more stubborn marks.
Although we don't provide installation services, you can confidently tackle the installation of non-woven wallpaper. Simply follow our comprehensive step-by-step installation guides, and you'll achieve outstanding results. If you opt for professional installation, we recommend waiting until you've received and inspected your wallpaper to ensure it aligns with your expectations before scheduling a painter or installer.
When selecting a wallpaper featuring a dark pattern, it's important to bear in mind that additional care might be necessary during installation to prevent the joints between the strips from being visible. One possible outcome is that the joints might appear as white lines running along the wallpaper. This occurs because the paper is white, and it's not feasible to print color to the paper's edge. To reduce the likelihood of joints being visible, consider painting the wall in the same color shade as the wallpaper and ensuring thorough pressing and adherence of the strips against the wall. If you want to be particularly meticulous, you can use chalk in a similar shade to delicately “outline” the edge of the wallpaper before installing it. If the wallpaper has already been applied, you can “paint over” the strips using a water-based hobby paint. Mix the paint with a small amount of water until it reaches a moderately watery and flowing consistency. Then, use a thin brush to paint over the joints, allowing the paint to settle for 5 seconds before wiping it off with a dry cloth.
Yes, all our wallpapers are UV-resistant and won't fade in sunlight.
Our Peel and Stick Matte wallpaper is designed for easy application and easy removal, though it's not intended for multiple uses. Of course, you're welcome to give it a try, but we cannot guarantee that the adhesive will work as effectively upon reuse.
Common Questions About Motifs & Images
Certainly! Our talented image editors are ready to assist you in tailoring the motif to your liking. To request modifications, simply click on the design you prefer and scroll down to "Edit image" There is an initial fee for this service, which will be refunded if you decide to proceed with ordering a wallpaper.
Absolutely! As long as your image has sufficient resolution and can be enlarged to your desired dimensions, you're good to go. If you're uncertain about the image size or need any alterations, feel free to reach out to us, and we'll assist you.
We recommend at least one pixel per millimeter of your intended dimensions. For example, if your wallpaper will be 240 cm (95 inches) high, your image should be at least 2,400 pixels in height. If you're unsure about the resolution, we can help before ordering. Upload your image, and click "Edit Image" to contact an image editor. Files up to 1 GB are accepted; larger ones can be sent via photowall.wetransfer.com. We accept all image formats.
When you upload your image on our website, our system automatically assesses the pixel count and determines the maximum print size. Other factors like image sharpness, focus, and lighting also affect the final quality. If you'd like a manual review of your image, please contact our customer service before placing an order.
All our motifs come in high resolution and can be enlarged to fit a standard wall size. If you're considering dimensions larger than 600 centimeters (240 inches) in width or 350 centimeters (140 inches) in height, we recommend reaching out to our customer service to ensure the image quality is suitable for such enlargement.
When we talk about images and resolution, we're referring to the number of pixels in an image. Generally, the more pixels an image has, the larger it can be enlarged without becoming pixelated or blurry. In addition to the pixel count, several factors determine the final result, such as the image's sharpness, focal area, and lighting conditions. Please reach out to us before placing an order if you'd like us to review your image manually.
Yes! Just tap the heart symbol to save your favorite motifs. You'll find all your saved favorites conveniently located under the heart symbol in the top right corner of the page. Please note that you can also share the link to your favorite motifs with a friend, or with yourself if you want to see them on another device.
We do not offer our designs as digital files for purchase. Our designs are available exclusively as finished products, including wallpapers, canvases, and posters.
The dimensions of the design/pattern on the wall are influenced by both the specific design and the measurements of the wall. When filling in the wall dimensions, the design will always be shown as it will appear on the wall. There is a function called "Show Ruler", that enables you to gauge how much of the design will be displayed on the wall. Keep in mind that certain patterns, such as bricks and bookshelves, can vary in size, appearing both large and small, depending on the dimensions you specify for the wall. Please contact our customer service for further assistance.
Common Questions About Canvases
The cost of a canvas varies depending on your chosen motif and desired size. To find out the price, simply click on your preferred motif and enter your dimensions.
We offer a variety of canvas sizes and shapes to suit your wall perfectly. You can select sizes ranging up to 70x100 cm (27.6x39.4 inches).
Absolutely! If your image has sufficient resolution and can be enlarged to your desired dimensions, we can turn it into a canvas for you. If you're uncertain about the image size, feel free to reach out, and we'll assist you.
No need to worry about assembly! Your canvas arrives pre-assembled with a bracket, ready to be hung on your wall.
Delivery and payment information can be found on the page about our general terms and conditions of purchase.
Common Questions About Posters
The price of a poster varies depending on your chosen motif, desired size, and whether you want a poster hanger or frame. You can always view the price by clicking on the motif you like and specifying your preferred dimensions.
You have the flexibility to choose the shape and size of your poster based on what complements your wall best. Our posters are available in various sizes, up to 84x119 cm (33x46 inches). Both poster hangers and frames are tailored to the poster's format.
Absolutely! As long as your image has a sufficiently high resolution and can be enlarged to your desired dimensions, we can accommodate your request. If you're unsure about the image size, feel free to contact us, and we'll assist you further.
Our frames come in three different designs – black wood, white wood, or oak. The glass in our frames is made of plexiglass, which provides a less reflective surface, improved UV protection and is more durable than ordinary glass. Clean the glass with a soft, damp cloth, avoid using paper to prevent from scratches.
The poster and frame are delivered together, and once you've inserted the poster into the frame, you can hang it in both portrait and landscape orientations.
A poster hanger is easily attached with magnets at the top and bottom of the poster, securely holding the poster without causing damage. The hanger is 10 mm wider than the poster. Our poster hangers are available in four finishes: black, white, dark wood, or natural wood. The hanger is delivered with your poster, including a cotton hanging cord in the same color as the hanger.
We use a matte, durable, high-quality paper for all our posters. This paper offers outstanding tonality and sharpness in details, making it ideal for images and illustrations.
Common Questions About Ordering and Payment
If you need to make changes to your order, please contact us as soon as possible after your purchase.
Order confirmations are typically sent to your email within 5-10 minutes. Please also check your spam folder, as sometimes emails may end up there. If you haven't received an order confirmation, please get in touch with our customer service, and we'll assist you further.
If you're interested in buying a gift card, please contact us, and we'll be happy to assist you.
When filling in the wall dimensions for the design you like, there is a function called "Show Strips". If you press the button, you will be able to see how many strips of wallpaper are supplied and their arrangement on the wallpaper. The strips consistently measure 45 cm in width, and in most cases, the final strip is only partially printed, as the entire width of the motif is precisely printed on request/according to your order.
When filling in the wall dimensions for the design you like, there is a function called "Show Ruler". If you press the button, two rulers will appear, allowing you to measure the wallpaper/design by dragging them. For example, if you have a sofa, you can measure which part of the design will fall behind the sofa by dragging the horizontal ruler to the height of the sofa.
